Thursday, December 20, 2012

The thing about 'unlimited' web hosting

So, iPage hosting tricked me into buying a full year contract. They said that they will provide unlimited hosting. But that's a BIG lie. Here are the actual limits:

Email inbox: 200MB (additional space can be purchased for extra $10 per month)
Email attachments: 5MB
Email attachments note: you cannot send EXE (applications) files. 
FTP upload speed: capped at 25KB/sec 

PHP limits:
post_max_size = 2M
max_execution_time = 90     ; Maximum execution time of each script, in seconds
max_input_time = 40 ; Maximum amount of time each script may spend parsing request data
memory_limit = 12M      ; Maximum amount of memory a script may consume (8MB)

Important secret: There is an undocumented feature that allows you to change those limits if you go here: iPage  Customer Login (takes you to control panel…)>Control Panel>>Scripting and Add-Ons>>CGI and Scripted Language Support>>PHP Scripting

Disk space: 
They say its unlimited but the contract says its not. Read this carefully: "we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in the normal operation of a personal or small business website".
And then they say this: 
"What happens if I exceed "normal" usage?
If we have concerns about your account's bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Generally, we provide customers with a minimum of 48 hours to make adjustments before taking the account offline."

So, if you go over 200-400MB of disk space they will suspend your account. Of course your money will not be refunded since you broke the contract.


Before buying from iPage read that damn contract entirely!!!!

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