Why handling a possible ISP/server time-out is critical?

 Imagine that a possible client is downloading the application for the first time. During start up the application checks the internet to updates, news, resource files, etc. If the server fails to respond the application will hang. After 20 seconds (or way less) the customer will hit the Control+Alt+Del buttons, kill the application, uninstall it and download a similar one. Client lost. Bingo!

BlueHost sucks

I have tried last week to purchase a Pro hosting plan from BlueHost. I was in a hurry so I was looking for a dynamic and professional company. Their web site was saying "instant setup" so I happily took my wallet, paid the 120.2$ and waited to the magic to happen.


I waited a full day to receive my login. Instead, I got AFTER A FULL FUCKING DAY an email saying that my application is incomplete. They asked my scan my Credit Card and send it to them. WTF?  Anyway, I done it. Next day, seeing that I get no answer, I contact them to see what's going on. 'The next operator will be available in 15 minutes.' WTF? 
After waiting more than that I get to speak with someone: 'Wrong department. Please hold while we transfer you'..... WTF? Finally I get a real human to speak with. They told me they lost my email (the one with the credit card). So I need to scan it again and send it over. 'We will contact you later'.
It was already late Saturday in USA and they DON'T offer support Sunday. I was prepared to buy yet another hosting from a different company. As backup. In case BlueHost screw it.
After waiting another day, they slap me hard again:  they asked my ID also. So, yet another day for them to process the new document and YET another day to receive the answer: "Your application has been rejected and the account deleted. Your charge will be refunded in 7-14 days!"

They got from me my money, a copy of my credit card and my ID (god knows how they will use it). I got nothing! Fuckers!

Conclusion: stay away from BlueHost. Go to a real/professional hosting company!